Policies & contact
The whole point of this shop is telling you what you are buying before you pay for it. That applies to the terms as much as it does to the odds.
Talk to a person
Two people run this. You are not emailing a queue.
- Emailhelp@kallahancollective.com
- Phone207-505-7734
Kache Stash is a Kallahan Collective brand.
What we sell
Sports cards, sealed product and collectibles. Two ways: single items, and repack packs built from a numbered run of cards we assembled ourselves.
Odds
Every run publishes its odds before it goes on sale, and those odds are counted from the cards actually sealed into that run — not estimated, not copied from a supplier sheet. A count divided by the number of packs. If you do not like the odds, do not buy the pack. That is what they are published for.
The odds on a run's page are the odds that applied when you bought. We do not change a run after it is published.
Prices and payment
Prices are in US dollars. Payment is handled by Stripe — your card details go to them, never to us, and we never see or store them. Sales tax is added at checkout where we are registered to collect it.
Shipping
We ship to addresses in the United States. Orders go out as soon as we can get to the post office, and we will tell you when yours has.
Returns and refunds
All sales are final. A pack's value is whatever is sealed inside it, and once it is open there is no putting it back. That is exactly why the odds are published before you pay rather than argued about afterwards.
Three things are not covered by that, and we will make them right:
- Your order never arrives.
- It arrives damaged.
- We sent the wrong thing.
Email help@kallahancollective.com within 14 days of delivery — or of when delivery should have happened — with your order and a photo if there is something to photograph. We will replace it or refund it.
Being disappointed by what was in a pack is not one of those three. The odds told you what was likely before you paid.
Who can buy
If you are under 18, have a parent or guardian make the account and place the order — tell them which pack you want and let them hit buy. The order is theirs, which is what keeps everyone covered if something goes wrong with it.
That is about who places an online order, not about who we will sell a card to. The machine and our table at a show are open to anybody.
Changes to this page
We may update this page as the shop grows. Whatever was live at the moment you placed an order is what applies to that order.
Questions about any of this go to help@kallahancollective.com. See also the current runs and the journey.